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Warranty¶
This product is manufactured under the strict quality control system of my-machines.com.
If the product fails within three (3) years from the date of purchase, under normal use conditions, my-machines will repair or replace the product free of charge in the following ways:
- Using new or refurbished replacement parts.
- Exchanging the product for a new product or one that has been manufactured with new or usable used parts, with performance at least equivalent to the original product.
Proof of the purchase date must be confirmed and sent along with a copy of the original purchase document. The warranty is valid under normal use conditions. The warranty covers failure in the my-machines product that could be related to material and/or manufacturing errors. The warranty is valid only in the country of purchase.
The warranty is not valid in the following cases:
- If the user uses prohibited materials.
- If the user leaves the machine working unattended.
- If the product is broken due to improper handling or incorrect operation.
- If the product has been exposed to extreme temperatures, calamity, or high voltage shock.
- If the product has been modified, repaired, or disassembled by unauthorized personnel.
- In these cases, the costs of shipping, repairing parts, and/or replacement are not included in the warranty.